​​​0473 390 900

​​​Terms & Conditions

​Unless a fixed price quote has been agreed to in writing by both parties, the client and Been ‘N Back Removals; all Prices suggested at home visit or via email, text and phone calls are only an estimate. We will do our best to keep your cost to a minimum and will advise accordingly if at time of uplift it appears you move will take longer than originally estimated; due to small or excess boxes and other items not packed or specified.

PAYMENT: Unless another arrangement is agreed to prior to uplift, Been ‘N Back Removals requires all invoices to be paid in full by cash or online banking; following the completion of services. Our rates are hourly based. We have a 2 hour minimum charge. After 2 hours we charge in 15 minute blocks.  

Slate pool tables, Pianos and Marble items require specialist equipment and we need to be advised at time of booking if you need such items relocated; this will ensure we are prepared accordingly and that extra time and space, if needed, is considered.
Please note these items will incur a one-off heavy lift fee $100. They are EXTREMELY heavy and awkward. Our team works hard moving these items and this is their reward.

We cannot transport flammable goods such as fuel, paints, pool chemicals and gas cylinders (unless purged and certificate sited by driver)

If plants are being relocated with household items and have been watered prior to uplift Been ‘N Back Removals will not be liable to any damages to furniture or belongings caused by excess water.

While the utmost care is taken to ensure your belongings and your property are not damaged, and although we have public liability insurance to the sum of $10,000,000 please note the following:
- Been ‘N Back Removals is not liable for any loss or damage caused to your furniture or belongings during the transit process. Although we’re careful and highly experienced movers, we recommend that you talk to your content insurance providers to arrange transit insurance.
- Damage or loss caused during the moving process to fences, footpaths, walls, stairwells, driveways and other property by our vehicles or team while under instruction from you or any person acting on your behalf is not covered by Been ‘N Back Removals.

​​0473 390 900